We accept returns only if the product is received in a damaged, defective, or incorrect condition. To be eligible for a return, the item must be unused, unopened, and in its original packaging. Proof of purchase is required to process any return
or refund request.
Perishable goods, edible items, and products marked as “final sale” are not eligible for return unless damaged during delivery.
If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery
by contacting our customer support team. Supporting images or videos of the product and packaging may be required for verification. Once verified, we will arrange a replacement or issue a refund, as applicable.
Once your return request is approved, the refund will be processed to your original method of payment within 7–10 business days. Refund timelines may vary depending on your bank or payment provider. Shipping charges (if any) are non-refundable unless the return is due to our error.
Orders can be canceled only before they are processed or shipped. Once an order has been dispatched, cancellation requests will not be accepted. To request a cancellation, please contact us as soon as possible after placing the order.
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item for
the same product, please contact our support team with order details.
Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
For any questions related to refunds, returns, or cancellations, please contact our customer support team through the Contact Us page.
